Information architecture
Define task-based navigation, hub and site boundaries, content types, metadata and a practical ownership model.
SHAREPOINT INTRANETS AND EMPLOYEE EXPERIENCES
A workplace that connects people to the work.
Bring communication, trusted knowledge and employee services together through SharePoint and Microsoft 365.
THE WORK TO BE DONE
Design around the business need.
An intranet becomes useful when it helps staff complete a task. We connect information architecture, content ownership and interface engineering so the workplace remains coherent as the organisation changes.
SharePoint and SPFx
Build modern pages, branded site experiences, reusable web parts, supported extensions and interfaces to enterprise services.
Knowledge and service discovery
Connect canonical documents, policies, people and service entry points without creating another disconnected repository.
Adoption and operation
Prepare publishing guidance, author training, accessibility checks, support ownership and a measurable improvement backlog.
A REVIEWABLE ENGAGEMENT
What the work produces.
Scope and acceptance are agreed at the start of the engagement.
Typical deliverables
- Employee journeys and information architecture
- Modern SharePoint site and reusable components
- Content ownership and publishing model
- Release package, provisioning and support guidance
Controls to design and verify
- SharePoint and Entra access boundaries
- Accessible and responsive employee journeys
- Review and approval responsibilities
- Versioned components and controlled release
IN OPERATION
A practical employee or operator journey.
An employee follows the intranet’s service navigation to current guidance, opens the original document and starts an approved request through the existing service system.
Measures to agree
- Time taken to find an authoritative answer
- Completion rate for key employee tasks
- Content ownership and review coverage
- Usefulness feedback from staff
Technology choices
SharePoint Online · SPFx · React · Microsoft Graph · Power Apps · Viva integrations where appropriate
The selected components depend on your tenant, licensing, operating requirements and existing platform investments.
QUESTIONS BEFORE WE BUILD
Make the boundaries explicit.
Can we work with the systems we already have?
Yes. Discovery begins with your existing platforms, content and processes. We identify what can be retained, what needs to change and which integration boundaries require agreement.
What does the first release include?
A bounded business scenario, agreed users and sources, acceptance tests and a support owner. The scope is defined from evidence rather than a fixed set of generic features.
How do you establish production readiness?
By verifying the intended behavior, permissions, failure paths and operating model against agreed acceptance. A successful interface demonstration is one input to that decision.
LET’S BUILD THE NEXT CAPABILITY
Let’s define the next useful release.
Start with a business outcome. We will help define the architecture, the first release and the evidence needed to move forward.